Contact Us

Effective Date: October 21, 2026

Questions about a product, an existing order, delivery, or a return? The ZORELLIZ Customer Support team is here to help.

ZORELLIZ is owned and operated by Xiamen Mingzhi Weilai Network Technology Co., Ltd.

Customer Support

Email:
service@zorelliz.com

Telephone:
+86 592 768 7218

Service Hours:
Monday–Friday
9:00 AM–6:00 PM China Standard Time (UTC+8)
Excluding Chinese public holidays.

We aim to review customer inquiries as promptly as reasonably possible during our normal service hours.

When contacting us about an existing order, please include your order number and the email address used at checkout. For damaged, defective, or incorrect items, photographs or other relevant information may help us resolve your request more efficiently.

Business Information

Legal Company Name:
Xiamen Mingzhi Weilai Network Technology Co., Ltd.

Brand:
ZORELLIZ

Registered Address:
Unit 1101-38, No. 91 Xixishanwei Road, Software Park Phase III, Xiamen Torch High-Tech Industrial Development Zone, Xiamen, Fujian, China

Important Return Notice

Please do not send a return to our registered business address without prior authorization.

Contact service@zorelliz.com before returning an item. Once your request is reviewed and approved, Customer Support will provide the appropriate return instructions and, where applicable, the designated return address.